On Shipping Policy
Engineered for Speed, Delivered with Care
Fast Delivery Commitment
EU coverage: Your order will be shipped from the nearest EU warehouse (Germany/France/Italy/Spain/Portugal) to ensure fast arrival.
Delivery Time: All orders will be shipped within 1-3 working days after payment confirmation (working days are Monday to Friday, excluding public holidays).
Logistics Tracking: After delivery, you will receive an email with a tracking link to view the location of the package in real time.
📦 Shipping Standard
Free shipping for orders over €40 (using environmentally friendly packaging and supporting carbon neutral delivery)
Flat shipping fee of €5 for orders under €40 (supporting DHL/DPD/Chronopost)
Note: Remote areas (such as islands/mountains) may have a €3 surcharge, which will be prompted in advance on the checkout page.
🌍 Delivery range and time limit
EU countries: 3-5 working days delivery
🔄 Worry-free free returns
Return period: You can apply for a return within 30 days after receiving the product.
Special promises:
✅ Free return shipping (using DHL Reverse Logistics service)
✅ Accept partial returns (if the size is not suitable, only return the single piece)
✅ Support exchange (select the “exchange” option for priority processing)
⚙️ Transparent terms
Tariffs and taxes: All EU order prices include VAT (DDP terms), and customers do not need to pay extra.
Package lost: If the logistics shows that it has been delivered but you have not received it, please contact customer service within 48 hours, we will resend it free of charge or refund the full amount.


